Shipping Policy

• All orders ship from Singapore.
• All our slimes are handmade and packed with love and care which makes our processing time 3 - 7 days (including weekends & public holidays).
• Please ensure that you have entered the full and correct address for your orders. We are not responsible for non-delivery due to incorrect / incomplete addresses.
• Combined orders are allowed. Please send us an email with all your order numbers and we will consolidate your orders. Excess shipping fee will only be refunded after the order has been shipped.
• You will receive an order confirmation email upon successfully placed orders. If you did not receive a confirmation email, please check your spam/junk folder or send us an email for verification.
• If you need any assistance with your order, please contact us at ohmyslime.au@gmail.com or send us a DM on Instagram (@__ohmyslime).

Additional Information For International Orders:

• We ship internationally to almost everywhere around the world. If you do not see your country / region upon checkout, please contact us via email or send us a message on Instagram.
• Shipping rates vary based on weight and distance from Singapore, the estimated cost will be calculated at check out.
• Excess shipping fees for international orders (if any), will be refunded after they have been shipped.
• Import tariffs or duties may be present when shipping goods to another country and are the sole responsibility of the customer. Custom duty may not apply to every international shipment, we advise that customers please the tax threshold of your country before placing an order.

All sales are final. Please be sure of your purchase before placing your order.